Bonchose is one of the world’s leading projector lamps replacement distributors because of our hard work, vast knowledge about the industry, and amazing customer support.
Tax Policy
CONNECTICUT state residents are subject to sales tax.
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Return Exceptions

some items cannot be returned if they are opened. These include music, software, and video games.

Or altered will not be accepted for return or exchange.

Returns, Refunds and Exchanges Policy

How To Return an Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

1. Please contact our customer service line to request an exchange or return. email:
2. Check your email for an RMA.
3. Include in your package a signed letter stating the reason for your return and the original receipt.


If you order an item that was damage in transit or defective. You may exchange your item for a different one or color. You will not be subject to a restocking fee in this case, but the customer is responsible to return the part to us. We will pay to ship it back to you at no other charge to the customer.

Restocking Fee

All items are subject to a 20% restocking fee, this will be deducted from your refund. Shipping is not refundable.
Tel: 1-888-552-1303
Hours: M-F 9:30AM-6:00PM

Mailing Address:
17 Valley View Rd
Norwalk, CT 06851